Return and Exchange Policy

If you're not satisfied with an item, simply contact us within 3 working days of receiving your package. We will provide you with the return shipping label if you are in Canada. Our International customers need to reach out to us by email. The item(s) must be returned in original condition within seven (7) working days of delivery. If you return the package after such time has elapsed (special considerations may apply) it will not be accepted and returned to you: you own it and will not be reimbursed.

For multiple orders that comply with the shipping policy, there is a 15% restocking fee based on the items original list price. The refund will be issued less the restocking fee. The restocking fee will be waived if merchandise of equal or greater value is purchased at the time of the return.

For single items, returned from Canada, you may drop your package in any mailbox  or at any post office location with attached return label. We will cover the return shipping cost. The tracking information will automatically come to us. Credit will be applied once the item has been received and accepted by our Order Processing Center. If returning due to incorrect sizing we ask that you please measure your dancer based on out sizing chart. 

We will not refund return shipping for international orders unless the item arrives to you damaged. Placing orders for multiple items or not checking sizing is not "damaged". We are a small company, so unlike Amazon we don't return everything for free. The new tariff laws have made shipping to the US very difficult. If you have a special situation please notify us and we will try to accommodate you..

Return the item in its original packaging, ensuring that all the pieces, plastic bags,  etc. are with the item. 

 In order for your credit to be processed promptly, please follow the Return and Exchange procedure above.

Any Custom and/or 'made-to-order' item (tutus, bodices, headpieces, etc.) are not returnable or not eligible for return or exchange. These items are created from measurements you provided and/or other requirements you may have specified